Professional Human Resources Solutions

soft skills for tough business challenges

There are many reasons why you may wish to use independent HR services:

  • You may feel that you do not yet need a dedicated HR person on your team, but your managers would benefit from occasional advice to resolve HR issues

  • You may have a busy HR person or team that requires support with a particular project, due to time constraints or to supplement specialist skills


  • You may require an independent outlook to deal with serious, complex employee relations issues particularly when dealing with senior individuals in your organisation


Whatever your reasons we are here to work with you to develop a solution for the business.


RKHR is an independent specialist HR consultancy.  We work to build strong relationships with regular clients leading to successful partnerships.  We take the time to understand your business and work with you to develop effective solutions that are tailored to your needs and fully sustainable. 

Knowing your business and understanding how you want to work with us lets us deliver a truly bespoke service and ensure that strategies and solutions are aligned with your organisation and its objectives.

Working as hands-on as you would wish we are able to integrate with your organisation, operating as part of your team to support the smooth running of your HR operations, help you to comply with regulations and ensure that you get the best from your people.

We have worked with a range of private sector organisations from multi-nationals to local firms in sectors from manufacturing to tech.  We also have experience delivering for local government, public sector agencies, not-for-profit organisations, housing associations and charities.


Ruth Kisby is an experienced human resources professional, a fully chartered member of the CIPD and holds a Masters degree in HRM. 


Specialists in organisational change, we offer a wide range of HR support and advice services being as active or advisory as you prefer.

We can work on a project basis or agree a monthly retainer.  Our services include:


HR Advice

We can support you and your business with professional advice for your and your managers on a specific issue or on general HR matters. We can help you to successfully navigate the daily challenges of managing your people.


We are on-hand to conduct independent grievance, disciplinary or appeal investigations or advise your managers through a fair process.


We can conduct HR audits of your policies and procedures, benchmark against current legislation and best practise and introduce or recommend solutions as appropriate.

Performance Management

Whether you want to implement company systems to manage the performance of all employees or to support a particular individual with career development we can help you to develop performance to maximise employee potential using performance review processes, goal setting, personal development, recognition and reward management.

We also recognise that not all employees perform well at all times and we can help you to tackle underperformance with coaching and mentoring, performance monitoring, absence management,  performance improvement plans and performance capability processes.

We can work with you to develop career pathways and succession planning to develop, engage and retain your key performers.

Management and Organisational Change

Change is necessary, but it can be disruptive to your business.  Whether large-scale or small we can work with you to develop a change strategy and plan to engender confidence and minimise disruption through the change process.

We can support you with your communications, collective consultations, restructures, TUPE, re-deployment and outplacement.

Employee Engagement

Engaged employees align with your business for optimum performance.  We can develop, implement and analyse on-line surveys for your staff to provide insight for you on their views and opinions. 


We can support you in developing strategies and action plans to boost engagement in your teams and set a benchmark to work against in delivering future improvements to the employment experience.  Regular surveys will allow you to measure progress and better understand and demonstrate your employee value proposition.

HR Retainer

We are on-hand to provide you with HR support when and how you need it.  We audit your current employee handbook, contracts, policies and procedures, identify strengths and development needs and introduce or recommend solutions as appropriate.  Furthermore, we are here to assist you with the development and deployment of future polices & procedures responding proactively to reflect best practice in the company’s management of its employees.

I would work with you to determine how best to deliver a comprehensive HR service tailored to suit your needs now and moving forwards. 


Choice is at the heart of our service.  I would work with you and your team to develop an HR plan for delivery to support your ongoing growth and development.  You prioritise which services suits you and your organisation best at this point. This way, we support the changing needs of your business and deliver what you want, when you need it most.


Remote support

  • 9.00 am – 5.30 pm Monday to Friday

  • Available to you and your staff for telephone and email advice on all aspects of HR management, responding to queries and advising and supporting management on appropriate actions.

  • Drafting and issuing; letters, documents, policies and any other HR related documentation acting in the capacity of your HR department.

On-site service

In the main visiting your office, but also available to attend other locations if necessary.  We would be available for:

  • Holding HR surgeries for employees

  • Attending HR and other business meetings

  • Conducting investigation interviews

  • Supporting managers in formal HR hearings

  • Advising management on HR and employment issues

  • Supporting and coaching members of the management team



​RKHR would:

  • Support you on organisational development and offer advice and support on the appropriate recruitment strategies for growth or consolidation

  • Work with you to develop a talent management strategy to enable the company to structure opportunities and potential career paths for existing staff and attract new talent


  • Review and advise on benefits, salaries and recognition policies for engagement and motivation of staff


  • Assist you with the development and deployment of appropriate polices & procedures to reflect best practice in the company’s management of its employees


  • Develop your managers’ people and team management skills



I value you and your staff, I understand the needs of the business and of the individual and how the two may combine for mutual benefit.




Skilled and experienced; an expert in my field, I provide independent thought and innovative support.




Open and approachable, I recognise that life is better when people enjoy working together.




I stand by my word and deliver what I say. 


07800 858 887




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